WiFi connected but no internet

WiFi Connected But No Internet — 8 Easy Fixes

If your device shows it’s connected to WiFi but pages won’t load, try these quick steps to fix the problem — no technical skills needed.

Step 1 — Check other devices

If other devices also have no internet, the issue is likely your router or ISP. If only one device is affected, skip to device-specific steps.

Step 2 — Restart your router & modem

1. Turn off the router and modem (if separate).
2. Wait 30 seconds, then power the modem back on first, then the router after the modem is stable.
3. Wait 2–3 minutes for the connection to re-establish.

Step 3 — Reboot your device

Restart your phone, tablet, or laptop. This clears temporary network issues.

Step 4 — Forget and reconnect to the WiFi network

1. Open WiFi settings on your device.
2. Select the network → tap “Forget” (or “Remove”).
3. Reconnect by entering the WiFi password again.

Step 5 — Check IP & DNS settings

Most users should use automatic (DHCP) settings. On a computer, make sure the IP is assigned automatically. You can try a public DNS like 8.8.8.8 (Google) if DNS is the problem.

Step 6 — Check router’s firmware and settings

Log into the router admin page (check label under router for the IP like 192.168.0.1). Look for firmware updates or if a firewall setting is blocking internet access.

Step 7 — Disable VPN or proxy

If you have a VPN or proxy enabled, disable it temporarily — some VPNs can cause connectivity issues.

Step 8 — Contact your ISP

If none of the above works and multiple devices are offline, call your internet service provider — there may be an outage or line issue.

Quick checklist

• Does the router show internet/online on its lights?
• Have you tried another device?
• Did rebooting router & device help?

FAQ

Q: My WiFi shows connected but pages time out — what now?
A: Try restarting the router and your device, then forget & reconnect to WiFi.

Q: Can antivirus block internet?
A: Yes, firewall or security software can block access — try disabling temporarily to test (with caution).

Conclusion

Start with a quick reboot of router and device — that solves most “connected but no internet” issues. If problems persist across devices, contact your ISP for help.

Last updated: December 12, 2025